Terms & Conditions

Important information about using this website - These website terms and conditions apply to your use of the www.christy-towels.com website and each of the pages within it (the "Website"). Please read these terms and conditions carefully. By using the Website you are showing that you agree to these terms and conditions. If you do not agree to these terms and conditions, please do not use the Website. All offer/promotion codes are subject to stock availability on full priced items only. Any discounts do not apply to postage/delivery.

The Website (found at URL www.christy-towels.com in the UK) is owned and operated by Welspun UK Ltd trading as Christy Towels ("Christy Towels”, “Christy Linens”, "we" or "us") and these terms and conditions are issued by Welspun UK Limited and affiliated companies. 

Use of this Website

You must be 18 years or over to use this website. If you are under 18 you must only use this website with the agreement and supervision of a parent or guardian. If you do not qualify please do not use this site. You are warranting that all of the details that you provide us with are true, accurate and complete; and that your chosen payment method has sufficient funds to pay for the goods ordered.

By placing an order with us you are making an offer to Christy to purchase the goods detailed in your order according to the terms described in your order. By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you are unhappy with or unclear about any aspect of these terms, please contact us.

Once you have placed an order we will send you a confirmation that your order has been received, but this is not a confirmation that your offer to purchase the goods has been accepted. A contract between you and Christy for the sale of our products will only exist once an order has been accepted, processed and dispatched to you. This does not affect your statutory rights.

Prices and availability of goods are subject to change without notice. A delivery charge and or tax will be added to your order value where appropriate.

All dates quoted for delivery are estimated delivery dates only and may be subject to change. We can accept no liability for any loss or damage (whether direct or indirect) if delivery takes place at any time other than the estimated date for delivery.

Description and Conformity of Goods

We take every care to ensure that the description and specification of our products are correct at the time of going to press. However, specifications and descriptions of products on this website are not intended to be binding and are intended only to give a general description of the products. Furthermore, while the color reproduction of the products is a close representation, we cannot accept any responsibility for any variation in color caused by the browser software or computer system used to view the products.

Stock Availability

We endeavour to display through this website all items in our current range. We aim to hold stock of all styles and sizes whilst a product is active. However, occasionally an item(s) will be out of stock.

Our merchandise available for sale will change on a frequent basis. We reserve the right to make changes in our merchandise without notice. An item may be out of stock temporarily or permanently, or discontinued from our product line. When an item is no longer available, we take reasonable steps to remove it from the website as soon as we can.

Prices

All prices quoted on this website are accurate at the time of publication, are quoted in GBP Sterling, and are non-inclusive of any local sales taxes. The price of any item is not guaranteed until the item has been shipped to you.

Disclaimer

All information on the Website is provided in good faith and for general information purposes only. Whilst we will use reasonable endeavours to ensure that the information on the Website is accurate, the Website is published on an "as is" basis.

We make no warranties of any kind. As far as allowed by law, we exclude any implied warranties or conditions that the Website will be of satisfactory quality, fit for a particular purpose, compatible with other products or services, non-infringing, complete, accurate or secure.

As far as allowed by law, we and our associated companies will not be responsible for any losses you incur as a result of using the Website, using any websites linked to the Website or relying on any of the information published on the Website or any websites linked to it, including without limitation loss of goodwill, loss of profits, loss of data and losses which arise directly or indirectly from our acts or omissions.

We and our associated companies will not be responsible for any losses you incur as a result of changes made to the Website by unauthorised third parties.

We give no warranties that access to the Website will be uninterrupted or error-free or that the Website or the server hosting it are free from viruses. We and our associated companies will not be responsible for any losses you incur as a result of any virus infecting your computer by reason of your use of, access to or downloading of any material from the Website. It is your responsibility to ensure that the right equipment is available to use the Website and screen out anything that may damage it.

If any of these terms and conditions are found to be illegal, invalid or unenforceable in any country or state and you access the Website from that country or state, the illegal, invalid or unenforceable term will not apply to you. The remaining terms and conditions, however, will remain in full force and effect. Nothing in these terms and conditions shall exclude or limit our liability for death or personal injury caused by our negligence or the negligence or our employees, agents or sub-contractors or for fraud.

Other Legal Notes

There may be other legal notices on other areas of this Website which relate to your use of it, all of which will, together with these terms and conditions govern your use of this Website.

Intellectual Property

The material on the Website is protected by copyright and the copyright, trademarks and all other intellectual property rights in all material on this Website is owned by and shall at all times remain our property or the property of our licensors, as appropriate.

You may reproduce, print or download material from the Website for your own personal use provided that:

  • You do not alter the material;
  • You do not separate graphics from accompanying text; and
  • Christy Towels' copyright notices appear in all copies.
  • Any use of material from the Website other than in accordance with paragraph 2 is strictly prohibited. In particular, you may not reproduce, print or download material from the Website for commercial purposes or publish, display, distribute or broadcast such material for any purpose.

Links to Other Websites

For your convenience, we may from time to time provide links to websites owned and operated by third parties. If you use these links, you will leave the Website. We have not reviewed these third party websites and have no control over the consent or security of the third party websites. If you decide to access a third party website through a link on the Website, you do so at your own risk. We make no representations regarding the content of third party websites or any results that may be obtained from using them.

Links to the Website

You may not display any link to the Website on your website or any third party website without our prior written consent. If we do grant you consent to display a link to the Website, we reserve the right to attach conditions to that consent and to withdraw that consent if you breach those conditions.

Changes to these Terms & Conditions

We have the right to amend these terms and conditions without notice to you by updating this posting on the Website. By using the Website following amendment of these terms and conditions you are showing that you agree to the amended terms and conditions. If you do not agree to the amended terms and conditions, please do not continue use the Website.

Law & Jurisdiction

These Terms and Conditions and your use of our website are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights. This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.

Promotional Codes

Any discount code or promotion code cannot be used in conjunction with any other offer and can only be used against the purchase of a none sale item. Sale/Offer/Clearance items are already discounted and promotional or discount codes will not be valid against sale items. Designer Collections, Wimbledon, Rugby World Cup and Agent Provocateur purchases cannot be used in conjunction with promotional codes. Discount codes are only available online and must be applied before the checkout and can not be applied in retrospect.

Pricing & Tax

Prices include VAT but exclude delivery costs. These will be applied at the checkout.

Order Contract

We store the order contracts content and will send you details of your order via post along with your order. Details and confirmation of your order will be emailed after your successful checkout to your registered email address. Details about recent orders can be found under "My Account" by using your personal log in details. 

Returns

Please see the Returns policy.

Facebook/Twitter/Other Social Network Terms & Conditions

These terms and conditions are supplemental to the terms and conditions regarding the prize displayed alongside the prize entry/promtion on Facebook.

If a winner is unable to be contacted after a reasonable period/the prize is unclaimed/declined within a reasonable period, the prize shall be deemed as unclaimed/unaccepted & a supplementary winner may be drawn. Christy will not be responsible for any inability of a winner to take up a prize. Christy assumes no responsibility/liability for any costs/expenses which winners may be required to pay in connection with a Prize. Christy reserves the right to substitute a prize of similar value should the prize be unavailable. No prize can be substituted or transferred for cash equivalent.  Instances of fraud, abuse, or error affecting the operation of this Competition, Christy reserves the right to end/suspend the Competition; amend these t&c’s; declare void the notification of a winner. If any provision of these t&c’s is held invalid by any law, rule, order or regulation of any government, or by determination of any court of a competent jurisdiction, such invalidity shall not affect the enforceability of any other provisions not held to be invalid. It is a condition of entry that the winner agrees to their name & nearest town/city/county being made public if they win. Christy’s decision is final & no correspondence will be entered into. Christy reserves the right to suspend, cancel/amend the promotion &/or review & revise these t&c’s at any time without giving notice & by continuing to take part in the promotion subsequent to any revision of these t&c’s, entrants shall be deemed to have agreed to any such new or amended terms. This promotion is governed by English Law & is subject to the exclusive jurisdiction of the English courts.

Swatch Service

Customers can only order a maximum of three swatches per customer. Christy reserve the right to decline any swatch service requests without notice. If customers ordered more than three swatches, we will process the first three swatch requests. 

Instagram "What's on our bedside table..." Competition Official Terms and Conditions 

1. This giveaway is open to residents of the United Kingdom only, except employees of Welspun UK Ltd (including Stores, Concessions, Outlets and Head Office staff), their families, or any other company professionally associated with the giveaway.

2. It is a condition of entry to the giveaway that these rules are accepted as final and that the Entrant agrees to abide by these rules.

3. Entrants must be aged 18 or over.

3.1. To Enter the Giveaway, Entrants must comment under the original post.

“#WIN this month’s “What’s on our bedside table…” Hygge: The Danish art of Happiness by Marie Tourell Søderberg.

For a chance to win a copy of the book, enter the #competition by letting us know in the comments below what your perfect #hygge moment is?

Closes midnight on 21/02/17. Full T&Cs can be found at www.christy.co.uk. All entries must be following @christy_home. The winner will be announced on this post on 22/02/2017.”

3.2. The winner will be chosen at random from all the comments received within the giveaway period and announced within the comments under the original Comment to win post.

4. Only one entry per person/Instagram profile. No purchase necessary to enter the promotion.  Entry constitutes full and unconditional acceptance of these Terms and Conditions.  Welspun UK Ltd is not responsible for lost, corrupted or delayed entries. Welspun UK Ltd reserves the right to disqualify anyone who violates these Terms and Conditions.

5. Welpsun UK Ltd will not share your information with companies outside of the group for marketing purposes. 

6. Entries that are found to contravene these terms and conditions shall be null and void, regardless of the stage of the Giveaway. In the event that the entry of a Finalist or winner being declared null and void, an alternative Finalist or winner will be selected.

7. There will be 1 winner who will win: 1 x copy of Hygge: The Danish art of Happiness by Marie Tourell Søderberg. Prizes are as stated and are not transferable.  No cash alternatives are available.  Welspun UK Ltd reserves the right to substitute the prizes with prizes of equal or greater value.  Welspun UK Ltd or its agent will send the prize no later than 28 days after the winner has accepted subject to stock availability and substitutes may be given.

8. If the winner does not confirm acceptance of the prize and their postal address by 24th February 2017, the Promoter reserves the right to select an alternative winner at random.

9. The name and town/county of the winning Entrant can be obtained by sending a stamped addressed envelope after 24th February 2017 to Instagram February Bedside Table Competition Winner, E-commerce Dept – Park Square, Bird Hall Lane, Cheadle, Stockport, SK3 0XF.

10. We reserve the right to apply the value of the prize to any outstanding account(s) of Welspun Group companies.

11. Events may occur that render the giveaway itself or the awarding of the prize impossible due to reasons beyond the control of Welspun UK Ltd and accordingly Welspun UK Ltd may at its absolute discretion vary or amend the giveaway and the Entrant agrees that no liability shall attach to the promoter as a result thereof.

12. Entrants must be over the age of 18.

13. One winner will be selected at random. Entrants must be over 18 and UK residents. By entering this competition you are agreeing to a complete release of Instagram from any potential liability associated with this competition. This competition is in no way sponsored, endorsed or administered by, or associated with, Instagram.  Prize for each winner includes 1 x copy of Hygge: The Danish art of Happiness by Marie Tourell Søderberg. The Promoter is Welspun UK Ltd. Christy (Welspun UK) Ltd, Park Square, Bird Hall Lane, Cheadle, Cheshire, SK3 OXF.

Twitter Mother's Day RT for a chance to a luxury monogrammed bath robe competition terms and conditions

This giveaway is open to residents of the United Kingdom only, except employees of Welspun UK Ltd (including Stores, Outlets and Head Office staff), their families, or any other company professionally associated with the giveaway. 2. It is a condition of entry to the giveaway that these rules are accepted as final and that the Entrant agrees to abide by these rules. 3. Entrants must be aged 18 or over and be residents in the UK. 3.1.To Enter the Giveaway and for a chance to win the prize, Entrants must retweet the original @Christy_Home giveaway tweet “RT for a chance to #WIN a luxury monogrammed bath robe as seen @iliketweet #MothersDay #HerGiftToMe #MyGiftToHer T+Cs https://tinyurl.com/zoq7oez.” The giveaway entry period begins on the 26th March 2017 and concludes on 28th March 2017 at 10am. Only those entries received by Welspun UK LTD within the designated entry period will be considered.  Any attempted form of Entry other than as described in these Terms and Conditions is void.  Entry must be made by one individual Entrant; no group or organisation entries. 3.2. The winner will be chosen at random from all RTs received within the giveaway period and announced via a Direct Message. Only one entry per person/Twitter profile. No purchase necessary to enter the promotion.  Entry constitutes full and unconditional acceptance of these Terms and Conditions.  Welspun UK LTD  is not responsible for lost, corrupted or delayed entries. Welspun UK LTD reserves the right to disqualify anyone who violates these Terms and Conditions.5. Welspun UK LTD will not share your information with companies outside of the group for marketing purposes. 6. Entries that are found to contravene these terms and conditions shall be null and void, regardless of the stage of the Giveaway. In the event that the entry of a Finalist or winner being declared null and void, an alternative Finalist or winner will be selected. 7. There will be 1 winner who will win 1 x Monogrammed Bath Robe. Prizes are as stated and are not transferable.  No cash alternatives are available.  Welspun UK Ltd reserves the right to substitute the prizes with prizes of equal or greater value.  Welspun UK Ltd or its agent will send the prize no later than 28 days after the winner has accepted subject to stock availability and substitutes may be given. 8. The winner is required to confirm acceptance of the prize and their postal address to the Promoter by 30th March 2017. In the event that the winner does not accept the prize or does not comply with these conditions, the Promoter reserves the right to select an alternative winner at random. 9. The name and town/county of the winning Entrant can be obtained by sending a stamped addressed envelope after 30th March 2017 to “Christy Twitter Mother’s Day Competition” E-Commerce Department, Christy (Welspun UK) Ltd, Park Square, Bird Hall Lane, Cheadle, Cheshire, SK3 OXF. 10. We reserve the right to apply the value of the prize to any outstanding account(s)of Welspun Group companies. 11. Events may occur that render the giveaway itself or the awarding of the prize impossible due to reasons beyond the control of Welspun UK Ltd and accordingly Welspun UK Ltd may at its absolute discretion vary or amend the giveaway and the Entrant agrees that no liability shall attach to the promoter as a result thereof. 12. One winner will be selected at random. Entrants must be over 18 and UK residents. By entering this competition you are agreeing to a complete release of Twitter from any potential liability associated with this competition. This competition is in no way sponsored, endorsed or administered by, or associated with, Twitter.  Prize includes 1 x Monogrammed Bath Robe. The Promoter is Welspun UK Ltd. Christy (Welspun UK) Ltd, Park Square, Bird Hall Lane, Cheadle, Cheshire, SK3 0XF.