Payment and Ordering

How can I pay?

Christy offers secure and instant credit and debit card payments including Visa, Master Card and American Express. Please note that the payment will be validated and your card will be debited when you confirm the order. Other payment options include Amazon Pay, PayPal and Klarna.

How do I use a discount code?

Please enter your discount code in the 'Discount Code' box located on the checkout page and press the 'Apply' button. Discount codes cannot be used in conjunction with any other offer or loyalty points.

How do I check the status of an order?

Although we endeavour to deliver all orders within the specified timeframe, if you haven't received your items within this time please email and we'll be happy to confirm the status of your order.

How do I cancel an order?

You may cancel an order anytime up to dispatch, please email Please be advised that we cannot guarantee that an order cancellation request can be processed and the order may still go out for delivery. If you do not want the order you can refuse the delivery and the courier will return the parcel back to us for a refund.