The Christy Collective – Loyalty Program FAQs
The Christy Collective is our exclusive loyalty program designed to reward you for shopping and engaging with us. Earn points, unlock benefits, and move up through our three rewarding tiers: Member, Resident, and Insider.
You’re automatically enrolled in the Member Tier as soon as you spend 1 GBP or more with us. Point earning starts immediately. However, you must create an account to accrue & redeem your points. Account creation is a must for point accrual and redemption.
- Points expire 1 year from the date of purchase. For example: A purchase made on 1st May’25, the points for the same would expire one year from the date of this purchase whereas purchase if made on 25th May’25, points for this purchase would expire one year since the date of this purchase.
- Tier validity lasts 1 year from the date you enter the tier.
- If you don’t meet the tier’s minimum spend during that period, you’ll be downgraded to the appropriate tier.
| Activity | Points Earned |
|---|---|
| Spend (Member) | 3 points per 1 GBP |
| Spend (Resident) | 6 points per 1 GBP |
| Spend (Insider) | 9 points per 1 GBP |
| Write a Product Review | 100 points per review |
| Create an Account | 100 points (one-time) |
| Referral | 1000 points (Referrer) + £10 voucher (Referee) |
No. Logging in is a must for redemption.
You can redeem 100 points for £1 off at checkout once you are logged in. Points accrued first will be redeemed first.
| Tier | Spend Range (GBP) | Points accrual per 1 GBP spend | Additional Benefits |
|---|---|---|---|
| Member | £1 – £124 | 3 points | Birthday reward, product reviews, referral rewards, base milestone voucher |
| Resident | £125 – £249 | 6 points | All Member benefits + VIP Access, Exclusive Events, Sales Previews, 2 Complimentary Monograms |
| Insider | £250+ | 9 points | All Resident benefits + Priority Support, Extended Returns, 6 Complimentary Monograms |
- Every time you qualify for a new tier, you’ll receive a Milestone Voucher via email:
- Member: £5 off on £50 spend
- Resident: £15 off on £100 spend
- Insider: £25 off on £150 spend
- Vouchers are one-time use and redeemable only on meeting the minimum order value mentioned.
All tiers receive a 15% birthday discount during your birthday month. Make sure your birthdate is saved in your profile to qualify.
- Share your unique referral link via email, Facebook, or WhatsApp.
- For every successful referral:
- The referrer earns 1500 points
- The referee receives a £15 voucher
- After 5 successful referrals, the referrer also receives a £50 voucher
- All points from the previous program will be converted to vouchers and emailed to consumers which can be applied on checkout.
- Tiers will be assigned based on purchases made from 1st April 2023 to 10th Sep’25
Your tier is valid for 12 months. If your spending doesn’t meet the tier threshold during that time, you’ll be downgraded to a lower tier matching your recent spend.
Log in to your account and go to the Rewards page to view:
- Your points balance
- Your current tier and progress
- Your milestone and birthday vouchers
- Referral link and tracking status
- Tier-specific benefits you’ve unlocked
