Golden Ticket Terms & Conditions, FAQs.

Terms and Conditions

By entering the prize draw each entrant agrees to be bound by these terms and conditions.

1. Two winners will be selected at random.

2. Competition Closes 22:00 on the 21st June 2025

3. Entry: Online purchase required of any Wimbledon 2025 product via christy.co.uk to qualify for entry to the competition. Entrants must be residents of the UK, aged 18 and over.

4. This Prize Draw excludes employees of Welspun UK Ltd., or any of its subsidiary companies, their families, agents or anyone else connected with this promotion. No third party entries, bulk entries or entries submitted by agents will be accepted. Welspun UK Ltd. reserves the right to verify the eligibility of entrants.

5. Only one entry per person is allowed. Entries not complying with these terms and conditions will be invalid.

6. The Prize Draw runs during the Prize Draw Dates from 14th June 2025 until the specified Closing Date. Entries received after this date and time will not be entered into the Prize Draw. Welspun UK Ltd. reserves the right to amend the Closing Date, if necessary.

7. The winners will be selected at random from eligible entries in accordance with these terms and conditions. The winners will be notified within 3 days of the Draw Date by receipt of a Golden Ticket in their Christy online order package. The prize is awarded conditionally upon acceptance by 26th June 2025 by contacting Christy with the original order number. If any prize is unclaimed or declined by 26th June 2025, the prize shall be deemed as unclaimed or unaccepted and a supplementary winner/s may be drawn at the discretion of Welspun UK Ltd..

8. Welspun UK Ltd. will not be responsible for any inability of a prize winner/s to take up the specified prize. No cash alternative. Prize is non-transferable. If a winner/s is unable to take up the prize an alternative prize will be provided which is a Wimbledon Hamper consisting of:

1 Wimbledon Championship Towel (Green & Purple)

1 Wimbledon Gym Towel (Green)

1 Wimbledon Spectators Towel (Green)

1 Wimbledon Face Pack (Green)

2 Wimbledon Guest Towels (Green)

9. Welspun UK Ltd. assumes no responsibility and is not liable for any travel and accommodation costs, charges or expenses which winners may be required to pay at any time in connection with a Prize nor does it take any responsibility for the prize whilst in transit and will not be held liable to replace lost or damaged items.

10. Welspun UK Ltd. shall not be responsible for any damage, loss or injury suffered or sustained in connection with the promotion, or accepting or using any part of the Prize, except for any liability which cannot be excluded by law, in which case that liability is limited to the minimum allowable by law.

11. Welspun UK Ltd. reserves the right to provide substitute prize(s) of similar value should the specified prize(s) become unavailable for reasons beyond its control. None of the prizes are transferable. None of the prizes are transferable or exchangeable for cash equivalent. Any value relating to the price specified in the competition is calculated based on RRP of the item listed in the prize.

12. In the event of fraud, abuse, and/or an error affecting the proper operation of this Prize Draw, Welspun UK Ltd. reserves the right to end or suspend the Prize Draw; amend these terms & conditions; declare void the notification of winner; and/or to allocate available prizes by re-conducting a simple draw.

13. If any provision of these terms and conditions is held invalid by any law, rule, order or regulation of any government, or by the final determination of any court of a competent jurisdiction, such invalidity shall not affect the enforceability of any other provisions not held to be invalid.

14. The winners may be required to participate in publicity connected with this Prize Draw and it is a condition of entry that the winners agree to their name, nearest town/city/county of residence and UGC content being made publicly available if they win without additional compensation. The winners may at the Company’s discretion be announced via social networks, the Company’s website and or email.

15. The names of the winners may be obtained by sending a signed handwritten request along with a stamped self-addressed envelope detailing your request to the Marketing Team, Welspun UK Ltd, 6th Floor, Regent House, Heaton Ln, Stockport, SK4 1BS.

16. Entrants data will be collected, stored and processed for the purposes of administering and assessing this Prize Draw. The data will be handled in accordance with the Privacy Policy of Welspun UK Ltd. Only entrants signing up to receive further offers and information by email from Christy England will receive further communication from Christy England.  You can see our privacy policy here https://www.christy.co.uk/privacy-policy 

Only those who tick to receive contact will receive marketing content from the giveaway partners. 

17. The decision of Welspun UK Ltd. is final in all matters relating to the Prize Draw and no correspondence will be entered into.

18. Welspun UK Ltd’. reserves the right to suspend, cancel or amend the promotion and/or review and revise these terms and conditions at any time without giving prior notice and by continuing to take part in the promotion subsequent to any revision of these terms and conditions, entrants shall be deemed to have agreed to any such new or amended terms.

19. This promotion is governed by English Law and is subject to the exclusive jurisdiction of the English courts.

20. Prize to include: 

  • Two tickets to The Championships, Wimbledon on 8th July 2025

21. The tickets are digital tickets which will be distributed via email. The winners are required to download the My Wimbledon app to use the ticket, therefore a smart phone and internet connection is required.

22. The winners must abide by the general rules of entry into Wimbledon including but not limited to dress code and timely entry.

23. Welspun UK will not be responsible for any delay or cancellation of any matches and tickets are not refundable.

23. The promoter of this Prize Draw is Welspun UK Ltd, 6th Floor, Regent House, Heaton Ln, Stockport, SK4 1BS.

 Privacy Policy - Protecting Your Data At Christy

 

Wimbledon Golden Ticket Campaign – Comprehensive Customer Support FAQs

How can I participate in the Wimbledon Golden Ticket campaign?

To enter, purchase any item from the Wimbledon 2025 collection on www.christy.co.uk between 14th – 21st June 2025.

Is there a minimum spend to qualify?

No, any order containing a Wimbledon product qualifies. Orders placed before the 14th of June’25 and eligible for exchanges within the 30 day return period will not be eligible for the campaign.

Can international customers participate?

No, only UK residents aged 18 and above are eligible.

How will winners be selected?

Two winners will be selected at random from all eligible orders using a randomizer tool. Each individual winner will be eligible for 2 tickets for the 8th of July’25.

How will I know if I’ve won?

You will receive a Golden Ticket in your Christy order package if you’re one of the two winners. The Golden ticket is not the original ticket to the Wimbledon. Winners will have to reach out to our customer support team to claim the tickets.

How do I claim my prize if I receive a Golden Ticket?

Contact our Customer Support by:
- Email: info@christy.co.uk
- Website Chat
- Phone: 0161 367 5800
You’ll need to share your order number and confirm your email address.

What is the deadline to claim the prize?

You must contact us and confirm by 26th June 2025. After that, unclaimed prizes may be re-allocated.

What is the prize?

Each winner will receive 2 tickets to The Championships, Wimbledon on 8th July 2025.

How will I receive the tickets?

Tickets are digital and will be sent via email. You will need to download the My Wimbledon app using the email ID you confirmed during claim.

What’s the process to access the digital tickets?

1. Confirm your email with Christy.
2. Receive an email with a download link for the Wimbledon app.
3. Download the app.
4. You’ll get another email with the link to the tickets.
5. Click the link; the tickets will then appear in your app.

What do I need to carry to the venue?

You must carry your smartphone with the Wimbledon app and your ticket loaded, along with valid local ID proof.

Are the tickets transferable or refundable?

No, once issued, the tickets are non-transferable and non-refundable.

What if I can’t attend the event?

You will receive a Wimbledon Hamper instead, which includes:
- 1 Championship Towel (Green & Purple)
- 1 Gym Towel (Green)
- 1 Spectators Towel (Green)
- 1 Face Pack (Green)
- 2 Guest Towels (Green)

What if my ticket is not for Centre Court?

You can access all matches except those on Centre Court. Entry to Centre Court is allowed only if your ticket specifies it.

Can I enter a match that’s already started?

No, winners cannot enter a match that is already in progress.

What is the dress code for attending Wimbledon?

Smart casuals or formals only. Sportswear or casual wear is not permitted.

What are the rules for entering Wimbledon?

You must follow Wimbledon’s entry policies, including security checks, timing, and dress code. Full details: https://www.wimbledon.com/en_GB/atoz/general_information.html

What items are prohibited at Wimbledon?

For a full list of prohibited items, visit: https://www.wimbledon.com/en_GB/atoz/prohibited_items.html

Where can I find information on how to reach Wimbledon and parking?

All the details with respect to reaching and parking can be accessed on the link https://www.wimbledon.com/en_GB/atoz/getting_here.html

Are there dining options inside Wimbledon?

Yes, a variety of dining experiences are available. Learn more: https://www.wimbledon.com/en_GB/foodanddrink/index.html

What can I do apart from watching matches?

You can explore the Wimbledon grounds and enjoy various experiences. Details: https://www.wimbledon.com/en_GB/atoz/explore_the_grounds.html

Where can I view the match schedule?

The complete match schedule is visible on the link https://www.wimbledon.com/en_GB/atoz/schedule.html

Are travel or accommodation expenses covered?

No, winners are responsible for their own travel and accommodation.

Will I receive marketing communication after entering?

Only if you opt in while placing your order.

Who do I contact for more information or help?

You can contact our team at the below details and also access the Wimbledon website and app for more information.
- Email: info@christy.co.uk
- Website Chat
- Phone: 0161 367 5800